The IP Paralegal Trainer will design, document, conduct, manages and analyze full-time intellectual property training for all new and existing Firm employees, in accordance with USPTO rules of practice and under the direction of the Patent Paralegal Managers, Trademark Practice Group Manager and Foreign Filing Manager . This person will be responsible for training practice-related software applications, one-on-one and specialized training as needed, third-party training for staff and administration, and any other matters as may be deemed appropriate in accordance with Firm policies, procedures, and standards.
- Designs, documents, delivers, and manages intellectual property training for all new and existing Firm paralegals and paralegal assistants.
- Works with the Firm’s Paralegal Managers and Manager of IP Training to identify and address training needs; develop, draft, and maintain curricula, department training manuals, and other instructional documentation; implements programs to maximize effectiveness and quality; and builds new initiatives and programs to ensure the continued professional development of the Firm’s paralegals and paralegal assistants.
- Utilizes a variety of training methods, communication skills, and presentation skills to encourage and enhance participation and increase opportunities for learners’ success.
- Creates a supportive environment in which learners are comfortable asking and answering questions, making comments, and sharing concerns.
- Demonstrates flexibility and patience toward learners and their needs including identifying and meeting the learners’ needs for feedback and clarification.
- Assesses the extent to which learners achieve end-of-training objectives; identify any competency deficiencies and address training issues and needs with Manager of IP Training and Paralegal Managers.
- Keeps apprised of new trends and updates at the USPTO to ensure efficient delivery of material content and topics to support staff which includes reviewing USPTO alerts, IP related blogs and/or working with a representative of the PTO Practice Committee . Works with Paralegal Managers to keep apprised of any changes to laws or rules of practice.
- Creates strategic partnerships with appropriate Firm departments and practice groups to ensure that training goals are met, information is developed, communicated, and implemented in compliance with Firm objectives.
- Continuously works to improve training services.
- Analyzes complex user problems, evaluates alternatives, and devises efficient, cost-effective user-friendly solutions.
- Establishes and maintains credibility through personal conduct, social practices, demonstration of content expertise, and professionalism.
- Serves as back up to the training team members as needed.
- Maintains the functionality, appearance, and schedule of the Training Room.
- Assists with the assessment, testing, and implementation of new software as needed.
- Performs other related duties as assigned.
- Minimum of 5 years administrative or legal experience in the area of intellectual property
- A demonstrated level of comfort in a professional teaching/training role including the ability to interpret needs and respond within established guidelines with minimal supervision.
- Bachelor’s Degree preferred.
- Exceptional oral and written communication skills.
- Interpersonal skills attuned to people in need of assistance including the ability to be detail-oriented, resourceful, patient, professional, and discreet.
- Ability to understand, implement, and/or utilize practice-oriented software (e.g. DeskSite, Elite, Windows based operating systems, Microsoft Office Suite, etc.).
- Substantial intellectual property and technical expertise.
- Ability to learn, retain, and apply policies and procedures various circumstances.
- Ability to work with a team, which may involve cross training to provide similar support services to other functional areas in the department.
- Ability to manage frequent interruptions while maintaining prioritization and focus to meet standards of quality in accuracy, attention to detail, and time constraints.
- Experience working in a law firm preferable.
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The responsibilities of this position require employees to talk and hear. The employee is often required to sit and use hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this position include close vision, with the ability to read and understand text. This position may require the employee to occasionally lift and/or move objects weighing as much as twenty-five (25) pounds. These physical demands are representative of the physical requirements necessary for an employee to perform successfully the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position.